--- title: Opendock Onboarding Carrier Resource Guide description: Access Opendock’s Carrier Resource Guide to learn best practices for carrier adoption. --- [![Opendock](https://lp.opendock.com/hs-fs/hubfs/Opendock%20Greenwashed%20logos/Symbol-Opendock-Color-Neg.png?width=340&height=52&name=Symbol-Opendock-Color-Neg.png "Opendock")](https://opendock.com/#request-a-demo) [![opendock_logo_rgb_black](https://lp.opendock.com/hs-fs/hubfs/opendock_logo_rgb_black.png?width=512&height=82&name=opendock_logo_rgb_black.png "opendock_logo_rgb_black")](https://opendock.com/) [Get a demo](https://opendock.com/#request-a-demo) [Get a demo](https://opendock.com/save-time-and-money-by-having-your-carriers-book-online/) [Get a demo](https://opendock.com/#request-a-demo) # Carrier Resource Guide [Scroll](https://lp.opendock.com/onboarding-carrier-resource-guide#easy-to-use) [Notify Your Carriers](https://lp.opendock.com/hubfs/Opendock%20Onboarding%20Kit%20Materials/Carrier%20email%20template%20v2.docx?hsLang=en) ![Screenshot_2026-01-13_at_7.34.58_PM-removebg-preview](https://lp.opendock.com/hs-fs/hubfs/Screenshot_2026-01-13_at_7.34.58_PM-removebg-preview.png?width=294&height=202&name=Screenshot_2026-01-13_at_7.34.58_PM-removebg-preview.png) #### Notify Your Carriers Send an email template with warehouse details, go-live date, and requirements.  Explains platform change, registration, and scheduling. - [Carrier Email Template](https://lp.opendock.com/hubfs/Opendock%20Onboarding%20Kit%20Materials/Carrier%20email%20template%20v2.docx?hsLang=en) [Share the Scheduling Portal Guide](https://lp.opendock.com/hubfs/Opendock%20Onboarding%20Kit%20Materials/v6.24%20Opendock%20-%20Scheduling%20Portal%20User%20Guide%20copy.pdf?hsLang=en) ![Screenshot_2026-01-13_at_7.35.03_PM-removebg-preview](https://lp.opendock.com/hs-fs/hubfs/Screenshot_2026-01-13_at_7.35.03_PM-removebg-preview.png?width=125&height=100&name=Screenshot_2026-01-13_at_7.35.03_PM-removebg-preview.png) #### Share the Scheduling Portal Guide Instructions to help carriers feel confident with the new scheduling system from day one. - [Scheduling Portal User Guide](https://lp.opendock.com/hubfs/Opendock%20Onboarding%20Kit%20Materials/v6.24%20Opendock%20-%20Scheduling%20Portal%20User%20Guide%20copy.pdf?hsLang=en) [Ensure Carrier Adoption](https://lp.opendock.com/hubfs/Opendock%20Onboarding%20Kit%20Materials/Carrier%20Best%20Practices%202024%20copy.pdf?hsLang=en) ![Screenshot_2026-01-13_at_7.35.08_PM-removebg-preview](https://lp.opendock.com/hs-fs/hubfs/Screenshot_2026-01-13_at_7.35.08_PM-removebg-preview.png?width=336&height=218&name=Screenshot_2026-01-13_at_7.35.08_PM-removebg-preview.png) #### Ensure Carrier Adoption Steps for strong adoption, fewer manual workflows, and consistent scheduling behavior across your carrier network. - [Carrier Best Practices Deck](https://lp.opendock.com/hubfs/Opendock%20Onboarding%20Kit%20Materials/Carrier%20Best%20Practices%202024%20copy.pdf?hsLang=en) [Support Articles & Help Center](https://community.loadsmart.com/hc/en-us/sections/28818990699411-Getting-Started-Opendock-Scheduling-Portal) ![Screenshot_2026-01-13_at_7.35.14_PM-removebg-preview](https://lp.opendock.com/hs-fs/hubfs/Screenshot_2026-01-13_at_7.35.14_PM-removebg-preview.png?width=308&height=206&name=Screenshot_2026-01-13_at_7.35.14_PM-removebg-preview.png) #### Support Articles & Help Center Share help articles from the Opendock Community so carriers know where to find answers to common questions, including: - [Account Setup](https://community.loadsmart.com/hc/en-us/articles/28818905566995--Opendock-Registering-and-Login) - [Password Resets](https://community.loadsmart.com/hc/en-us/articles/29827055853331--Opendock-Resetting-the-Password) - [Appointment Management](https://community.loadsmart.com/hc/en-us/articles/28819166565139--Opendock-Booking-an-Appointment) - [Reschedule an Appointment](https://community.loadsmart.com/hc/en-us/articles/28819551952787--Opendock-Rescheduling-an-Appointment) - [Troubleshooting Login Issues](https://community.loadsmart.com/hc/en-us/sections/14872006592019-Need-Support) #### About Opendock Opendock is a simple and powerful cloud-based dock scheduling software for warehouses that want to improve dock performance. By connecting shippers, carriers, brokers to the same online scheduling platform, warehouses can reduce detention fees, labor costs, and time spent on phone calls and emails. [Company](https://opendock.com/) - [Carrier Login](https://carrier.opendock.com/app/login) - [Warehouse login](https://nova.opendock.com/login) - [Blog](https://blog.opendock.com/?hsLang=en) - [Get a demo](https://opendock.com/#request-a-demo) Opendock is Powered by Loadsmart Inc. © 2026  - All rights reserved. SOC2 Type II. - [Terms](https://opendock.com/terms/) - [Privacy](https://opendock.com/privacy/) - [Support](https://opendock.com/support/) - [Security](https://lp.loadsmart.com/security?hsLang=en)