Carrier Resource Guide

Send an email template with warehouse details, go-live date, and requirements. 

Explains platform change, registration, and scheduling.

• Carrier Email Template

Instructions to help carriers feel confident with the new scheduling system from day one.

• Scheduling Portal User Guide

Steps for strong adoption, fewer manual workflows, and consistent scheduling behavior across your carrier network.

• Carrier Best Practices Deck

Share help articles from the Opendock Community so carriers know where to find answers to common questions, including:

• Account Setup
• Password Resets
• Appointment Management
• Reschedule an Appointment
• Troubleshooting Login Issues